How I'm putting my cleaning business on autopilot

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This week, I spent an ungodly amount of time automating different things in my business. Now, almost everything I could possibly automate in my business is automated.

No more back-and-forth emails, no chasing down cleaners, and no forgotten supply orders. All of that runs on autopilot now.

Here’s how I do it and how you can too:

1. Stop Collecting Property Info Manually

My team and I used to spend hours chasing down key details for new properties: door codes, check-out times, staging preferences. Now? A simple form takes care of it all.

How I set it up:

• I created a property onboarding form using Google Forms.

• When a client submits the form, Zapier sends the details straight to Slack, and my team gets notified instantly.

• We then upload that information into Breezeway for quick onboarding

• Nothing is on paper and everything is standardized

2. Automate Low-Stock Alerts

Running out of toilet paper for a guest stay is embarrassing. But guess what? You can solve for this pretty quickly.

How it works:

• I have created a Google Form where my cleaners report what supplies are running low.

• When they request supplies for a certain property, Zapier automatically sends hosts an email notifying them what items are low or out of stock.

• No more panicked Walmart runs before a guest checks in.

3. Send a “Welcome” Email Without Lifting a Finger

When a client finishes their onboarding form, they immediately get a welcome email with all the details they need: next steps, calendar info, and Breezeway login.

The process:

• A completed form triggers Zapier, which sends a prewritten email via Gmail.

• Clients feel taken care of and they get all the relevant information they need for a smooth onboarding.

4. Hosts Always Know When Their Property Is Ready

One of the easiest ways to impress your clients? Let them know their property is guest-ready without them asking.

Here’s how:

• When a cleaner marks a job complete in Breezeway, an automated message goes to the host.

• If they ask, I can even include photos to show off the work.

• This simple step makes us look hyper-organized (even if that’s not quite true).

5. Cleaners Get Notified Right When They’re Needed

Coordinating an early start with cleaners used to be a nightmare. Cleaners are always wanting to start earlier. Now, they can.

The setup:

• In every unit, we’ve put a fridge magnet that prompts guests to text us when they checkout.

• We then comment on that task in Breezeway notifying cleaners that the property is now vacant.

• Doing this lets us get into units earlier and get more done each day.

• I am still looking for ways to fully automate this.

Take Action: Automate the Mundane

This business is already stressful enough. If you’re spending hours on repetitive tasks, let’s fix that. Automate what you can. Delegate what you can’t.

If you’re already automating parts of your business, reply to this email and tell me what’s working for you. If you’re not? Let’s get after it!

Stay busy,

Logan

Until next time,

Logan