Moving Laundry Off-site

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We use Breezeway to manage every aspect of our cleaning operations across 60+ properties. It handles scheduling, tracks maintenance issues, helps us communicate with cleaners, and even supports parts of our payroll process. It’s the backbone of our day-to-day — especially when things get busy. If you’re still juggling spreadsheets or group texts, this is the upgrade.

Next week we are trying something big

Next Monday, we’re officially moving laundry off-site.

After a year of doing laundry at every property we clean (50+ properties) we’re finally testing a system where linens get picked up, professionally cleaned, and returned without our cleaners worrying about it.

Truthfully, I’m pretty nervous about it. But it’s what we need in order to grow

Here’s why we’re trying it.

Lately, we’ve noticed a painful trend. Cleaners are spending more time at each job — not because the homes are messier, but because of the linens.

Pet hair buried in the sheets. Blood stains. Makeup on pillowcases. Cleaners are spending 20, 30, sometimes 40 minutes just trying to salvage what’s there — and that’s after finishing the actual clean.

We had one cleaner call us and said she washed & dried a set of sheets 2x but was still picking pet hair out one by one. That’s not okay.

We want our team focused on what they’re great at — giving properties a 5-star clean. Not playing stain buster or babysitting the dryer.

If this works, we think:

• Cleaners will earn more because they can do more jobs per day

• We'll need fewer total cleaners to keep up with demand

• Operations will run smoother with fewer moving parts

Some details

The laundry service charges $1.55/lb + tax, which averages out to about $6 per bed.

To make this break even for the cleaners, it needs to save 14.5 minutes of time per bed (based on $25/hour pay).

That feels doable since they no longer need to wait for 2-3 loads of linens — but time will tell.

Some of our cleaners are skeptical. Honestly, I don’t blame them. But we’re here for it.

This is a big lift. It requires more linens, faster turnaround, and tighter communication. But if it gives our team back their time — and cuts out the chaos — it’s worth the risk.

We’ll let you know how it goes.

Until next time

— Logan

Until next time,

Logan